Support
There
are five stages to being issued an GenuineSSL, GenuineSSL Pro or
GenuineSSL Wildcard Certificate.
Please select the area in which you require support:
1.
Creating your CSR (Certificate Signing Request)
2.
Buying your Certificate - buy now!
3.
Being validated for your Certificate Application
- what happens and what you may need to do once you have purchased
4.
Installing your Certificate
5.
Displaying your site
seal
- Let your customers know you are secure!
Contact
Support for any technical or installation issues:
Email: support@genuinessl.com
Telephone: 1(800)731-0256
Replacement Policy:
Should you make a mistake in your CSR please contact support@genuinessl.com immediately and we will replace
your Certificate or amend your current request. Please note that
we will replace or refund a Certificate within 30 days from the
issuance date.
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